Comprehensive NYC based Managed IT Services for Business IT Infrastructures

Just remember Miracle support phone number and email address and let the Miracle happen!

Cloud Support

  • Unique next generation Cloud Computing Approach
  • Platform independent Cloud solutions. Amazon AWS, Microsoft Azure, Google Cloud, and Office 365, Private Cloud among others
  • All of Miracle Technologies Inc. Cloud Solutions are secure and comply with all regularity requirements such as HIPPA, SOX (Sarbanes-Oxly), PCI-DSS, ISO, NIST and more
  • Hybrid Cloud Solutions to securely and seamlessly merge existing Data Centers to Cloud
Managed IT Support Services Based in NYC

Data Center Support

  • Our managed IT services Engineers designs, architect, and manage everything from inhouse server closets to multitier enterprise datacenters.
  • As a principle we don’t enforce favorite vendors. Instead, we design and deploy what works best for our clients’ needs and budgets.
  • Miracle Technologies Inc. support model covers everything included in datacenters such as vendor management, firewalls, routers, switches, servers, SAN, NAS, IDS, IPS,  applications and everything else.   
IT Consulting

C-Suite Services

  • Fortune 500 class CIO and CTO services are offered from Miracle Technologies Inc. platform. C suite platform services offer though not limited to the following:
    • IT Infrastructure planning
    • RTO calculations
    • CapEx and budget planning
    • Projects management and execution
    • Goals oriented reports for management
Server and Networking Cloud Support

Backbone Servers Support

  • Miracle Technologies Inc. IT engineers and administrators manage all kinds of backend servers including both Windows and Linux running inside data centers and Cloud both on physical and virtual platforms.
    • Active Directory, Exchange, Office 365, IIS, MS SQL, Dynamics, Backup Servers, Remote Desktop Services, RDWeb, Citrix, Hypervisor, ESXi, …..
    • RedHat, Ubuntu, docker containers, SQL, Apache, Nginx, storage, DNS, DHCP…… 

Security Services

  • Security threats are ever-evolving. So, are the counter security strategies.
  • Our NY based fortified managed IT services security shield includes:
    • Enterprise firewalls (Checkpoint, Cisco, PaloAlto, Sonicwall, Fortinet, Watchguard…)
    • IPS (Intrusion Prevention), IDS (Intrusion Detection)
    • Anti-Virus, Anti-Spyware, Anti-Malware, Anti-Ransomware
    • Email gateways and proxy servers
    • Cyber security including email cyber security
    • MFA (Multifactor Authentication) solutions 

24/7 Managed IT Support

  • Miracle Technologies Inc. IT support platform offers
    • 24/7 helpdesk
    • 24/7 network and services monitoring
    • Daily, weekly, monthly, and yearly SOPs (Standard Operating Procedures) for proactive maintenance
    • Monthly reports
    • Security and maintenance patch management
    • End users support
    • Desktops, laptops and mobiles end to end support
Business Continuity Plan

Business Continuity/Disaster Recovery

  • Do you dread losing your business to unexpected disasters?
  • MTI designed Business Continuity Plan creates a system of prevent and recover from all potential threats to our clients:

    • Business impact analysis and planning
    • Redundant ISPs

    • Redundant Network and Servers infrastructure

    • Geographically dispersed redundant data centers

    • Secure encrypted redundant VPN tunnels to all redundant data centers

    • Redundant backup strategies

    • Instant bare metal recovery strategies

    • Rigid SOPs to proactively test BCP